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DUE TO SITUATIONS BEYOND OUR CONTROL - COURIER SERVICES MAY BE RUNNING BEHIND. ONCE YOUR PACKAGE IS IN THE HANDS OF THE COURIER SERVICE, UNDERSTAND THAT WE HAVE NO CONTROL OVER THE SPEED OF THEIR DELIVERY. WE DO EVERYTHING IN OUR POWER TO GET YOUR ORDER OUT IN A TIMELY FASHION. HOWEVER, IT MAY TAKE UP TO 72 HOURS TO READY IT FOR SHIPPING.
Thank You for Shopping with Thebongshop.ca.
We very much appreciate your business and we recognize how excited you are to receive the products you purchase from us. As such we are dedicated to processing your orders quickly and shipping with the most efficient carriers. As part of our continued commitment to get you our products faster, Thebongshop.ca now ships with CANPAR, FEDEX and PUROLATOR. These carries insure speedy reliable delivery to your door.
Shipping coasts to your location are determined by package weight.
Usually 2-15 days, depending on your distance or remoteness of your community if located in Canada.
All orders are sent in a plain box. We are called THE BONG SHOP, so let us know if that is going to cause concern for you.
Yes. THE BONG SHOP will only ship to your credit card billing address.
The Carriers wee use are UNABLE to deliver to PO Boxes
This provides better tracking and delivery verification of your package. We want your items to get to you and no one else.
Email us as soon as you realize your mistake so we can correct it before your order ships.
Maybe it shipped already. We try our best to ship all of our orders as quickly as we can. Most orders leave in under 24hrs. Unless the Courier has already collected the days shipments.
I didn’t get my tracking number.
We email tracking numbers once order has shipped
We are based in CANADA you will be charged in CANADIAN FUNDS.
The Bong Shop has No Control over the speed in which packages clear thru US Costoms. The Bong Shop Takes NO RESPONSIBILITY financially or otherwise for items held or seized by US Customs.
Due to changes in shipping policy we DO NOT ship to PO Boxes. We have NO CONTROL Over The Speed of Delivery Once Your Package is with the Courier.